Position Responsibilities:

• Establish/maintain employee records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization
• Process multi-state payroll for hourly and salaried employees
• Process new hire paperwork, address changes, garnishments
• Audit payroll for accuracy and compliance
• Ensure compliance with federal, state, and local employment laws and regulations
• Prepare and file necessary payroll tax reports
• Generate various payroll reports, such as payroll summaries, wage statements, and tax reports
• Assist with audits and provide necessary documentation

Required Skills and Experience:

• Education: High school diploma or equivalent; bachelor’s degree in accounting, Finance, Human Resources, or related field preferred
• Excellent communication skills both verbal and written
• 2+ years in a customer service environment with the ability to demonstrate positive results, professionalism, and strong focus on client satisfaction
• Ability to work under the pressure of time constraints and to prioritize client issues
• Ability to multi-task, work in a fast-paced team and meet deadlines
• Excellent mathematical skills with exceptional attention to detail and accuracy
• Strong analytical and problem-solving abilities to identify and resolve payroll discrepancies
• Proficiency in Microsoft Office Suite (Word, Excel)
• Ability to work independently and as part of a team

Additional Skills (Preferred):

• 1-2 years of experience with payroll processing software (e.g., ADP, Paychex)
• Knowledge of payroll tax laws and regulations (preferred)